Technical Manager, Product Development

Job Summary

Responsible for managing and optimizing technical processes from innovation through the product lifecycle. Ensure that products meet specifications, scope and budget parameters while adhering to the project timelines.

Essential Duties and Responsibilities

Essential Job Functions

  • Lead discussions with quality control, raw material suppliers, contract manufacturers, analytical laboratories and technical writers:
    • Partner with Scientific Affairs in early stage evaluation of raw materials and potential formulation options to determine feasibility and identify solutions to work through challenges to ensure timely shipment
  • Oversee new ingredient quantification and qualification
    • Manage discussions with Quality Control, Raw Material Suppliers, Contract Manufacturers, Analytical Laboratories and

Technical Data Writers.

  • Ensure necessary testing is being performed on raw materials and/or finished product such as analytical, microbial, allergen, banned substance and stability
  • Manage all aspects as well as participate in product sensory evaluations to drive decisions best for the product and our customers
    • Prepare and facilitate study design based on speed and efficiency necessary to provide feedback to manufacturers
    • Provide critical feedback to manufacturer formulators/ food technologists for next steps
  • Review artwork to ensure accuracy for technical aspects as well as compliance with labelling regulations in collaboration with Compliance Team
  • Manage and supervise technical activities of associate/ assistant technical managers as well as other projects as needed

Communication and Reporting

  • Provide regular updates to cross functional teams (e.g. Marketing, Merchandising, Brand Managers, Scientific Affairs, Quality Control etc.) in a concise format to include status, challenges, issue resolution and ensure success of the programs
  • Proactively communicate concerns regarding product requirements, ingredients, timing, etc. that could jeopardize product launch.
  • Maintain accurate records of project history.
  • Work closely with Project Managers to ensure projects stay within requested concept, costing and launch timing.
  • Optimization and Streamlining Efforts
  • Ensure best practices are used to deliver innovative products that excite the consumer and align with the goals of the projects and cross functional departments.
  • Analyze practices, processes and documentation for, but not limited to, sensory evaluation, facts panel creation/review, formulation feasibility analysis, quality control testing and troubleshooting of technical challenges.

Business Relationships

  • Develop and strengthen internal GNC relationships through collaborative discussions and interactions.
  • Assist department in fostering current relationships with manufacturers and raw material suppliers.
  • Create and lead technical team in a systematic approach to scout for future opportunities in the areas of food science and dietary supplement manufacturing, new product trends, flavor/sensory trends resulting in new products and improvements to existing products.

General / Other

  • Ability to taste and screen various products and ingredients for flavor and sensory evaluation without dietary limitations.
  • Strong verbal and written communication. Ability to condense large amounts of information over many projects and extract most critical points to present to upper management.
  • Strong math and computer skills and ability to analyze data- Excel (spreadsheet organization, formulas and manipulation of data), Word, PowerPoint, Internet and various other necessary applications.
  • Ability to work in a fast paced environment in a highly organized fashion.
  • Ability to work independently with little direction and accept a fluid/evolving environment.
  • Ability to critically read technical documents/formulations, identify and trouble-shoot challenges, and analyze next steps and timing.
  • Ability to interact with technical professionals (scientists, manufacturing), sales and marketing professionals
  • A passion for nutrition is preferred.

Job Specifications

  • Manage discussions with Quality Control, Raw Material Suppliers, Contract Manufacturers, Analytical Laboratories and Technical Data Writers
  • Minimum

    • Bachelor's Degree of Science in Food Science or Nutrition
    • 7+ years' experience in R&D, Product Development or Sensory Science
    • Additional experience with raw materials/ ingredients, quality assurance, and regulatory experience are also a plus
    • Previous managerial and supervisory experience leading a team of direct reports
  • Minimum of Bachelor's Degree in Food Science/ Sensory Science ideal
  • Additional training in 6 Sigma and/ or PMP practices a plus