Manager, Product Design

Job Summary

The Manager, Product Design is responsible for managing the digital design team, leading and conducting user observation, research methods, and analysis to understand and break down the challenges of the Ecommerce domain. This position will also be responsible for transitioning those challenges into user requirements from a Human Centered Design perspective in a traceable, repeatable process while visually capturing or representing user research artifacts to further critical thinking and communication both internally and externally.

Essential Duties and Responsibilities

  • Develop and improve processes and best practices to ensure product quality and efficiency in the design process
  • Manage and coordinate development of new products and improvements to existing products or product lines
  • Evaluates and ensures design feasibility and design optimization
  • Define and drive the product design strategy
  • Design and present flows, wireframes and visual mockups, as well as rapid prototypes
  • Mock up and prototype customer journeys
  • Work closely with front-end developers and project managers to implement UI solutions and ensure the technology fully executes on the vision and requirements
  • Maintain overall UI quality and design systems for consistency and ongoing improvement across all web experiences
  • Develop, document and communicate digital guidelines and standards across
  • Conduct user observation, research methods, and analysis to understand and break down the challenges of a domain with a mobile first approach
  • Facilitate brainstorming and/or design sessions both internally and externally with customers
  • Additional duties as assigned.


  • Responsible for supervising multiple projects.
  • Responsible for supervising a team of employees.

Job Specifications

  • Bachelor's Degree in Design, Human Sciences or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
  • Advanced degree (MBA, Master's) preferred
  • 8+ years of disciplined, industry standard processes and UI/UX design experience required
  • 5+ years in a leadership role (direct or indirect)
  • Prior managerial/supervisory experience preferred
  • Ecommerce experience required
  • Responsive design experience, including:
  • UX standards and consistency approaches for user migration across platforms
  • User research related to the physical interaction of web and mobile devices
  • Established go-to resources for UI/UX standards and best practices
  • Rapid evaluation and testing of multiple UI concepts both internally and with users
  • Fluent in HTML, CSS, Javascript methodologies
  • Fluent in Adobe Creative Suite – Illustrator, Photoshop
  • Sketch, Zeplin, Invision, or protyping software
  • User Zoom or Clicktale experience
  • Strong understanding of interactive design practices & processes across web and mobile
  • Proven graphic design skills, including strength in typography and information/interaction design
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Solid understanding and application of mathematical concepts
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and senior management
  • Self-motivated with critical attention to detail, deadlines and reporting

General Nutrition Centers International is an Equal Opportunity Employer