Primary Location: Pittsburgh, PA
Job Tile: Manager, Customer Experience Strategy
Job Number: 2017-48373
Date Posted: 4-5-2017
Responsible for the delivery of new targeted customer programs and loyalty offerings to enhance the overall customer experience and improve financial performance.
Serve as organization evangelist for segment opportunities to drive organization alignment around new program and experiences.
Minimum of 7+ years related experience in customer experience design, CRM or Digital marketing
Retail experience desired
Prior experience development of CRM and customer experience across channels (web, email, mobile, digital, direct mail, stores and customer service)
Minimum of a Bachelor's Degree,
Masters degree or MBA preferred.
Amy, Senior Director, Financial Operations
I was driven to GNC because I believe in living a healthy lifestyle. GNC has provided me… with not only a wonderful career but also an education in living a healthy life. The best thing about my job is the constant interaction I have with just about every department within the organization. I love to share my knowledge of the company to help mentor others.