Primary Location: Pittsburgh, PA
Job Tile: Bilingual Customer Service Representative
Job Number: 2017-52688
Date Posted: 9-5-2017
Responsible for receiving inquiries, complaints, and praises from external and internal customers. These customer contacts are by phone, letter, or e-mail. Determines the nature of the contact, provides the appropriate timely response, and enters relevant data into the consumer information database. For bilingual Spanish, will be expected to speak fluently to the member and type results in English.
Participates in various training functions, acquiring a comprehensive knowledge of company services, policies, and products
Skills and Abilities
Work Environment / Travel / Physical Demands
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This job description reflects management’s assignment of essential job functions, which are not intended to be an exhaustive list of all responsibilities, duties and skills required.
GNC is an Equal Opportunity/Affirmative Action/Protected Veterans/Disabled Individuals Employer.
Amy, Senior Director, Financial Operations
I was driven to GNC because I believe in living a healthy lifestyle. GNC has provided me… with not only a wonderful career but also an education in living a healthy life. The best thing about my job is the constant interaction I have with just about every department within the organization. I love to share my knowledge of the company to help mentor others.