Communications Manager Job

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Primary Location: Pittsburgh, PA

Job Tile: Communications Manager

Job Number: 2017-52536

Date Posted: 8-29-2017

Job Summary

Assists with developing and implementing the organization’s communication strategy. Creates, publishes and distributes a range of materials in order to communicate effectively with both corporate and field associates. Provides internal communication consulting and deliverables to key initiatives, project teams and a variety of executives. Participates in a variety of organization development and culture transformation activities.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

  1. Develops and executes internal communications plans that support business objectives and engage employees.
  2. Creates annual internal communication roadmap and cadence for key communication programs.
  3. Gains alignment and support for cohesive internal communication program.
  4. Creates common messaging and formats to accelerate the desired culture.
  5. Makes frequent improvement recommendations for enhancing the relevance and timeliness of key communication.
  6. Consistent with the corporate communications plan; develops, edits and writes content for a variety of internal communications vehicles including email, newsletters, associate forums, intranet, etc. Creates leader talking points for a wide variety of key communications.
  7. Creates core messaging, builds and implements cascade plans and assists executives and teams when they need to communicate with employees.
  8. Creates success metrics and uses fact based methods in providing counsel to improve internal communications and culture.
  9. Continually evaluates and improves communications efforts based on measurement approaches (survey, focus groups, meeting evaluations, etc).
  10. Provides a variety of communication materials for town halls, conferences, field communication, leadership team meetings and other associate events.
  11. Develops and executes communication programs that enhance associate understanding, engagement and active participation in company culture.
  12. Builds creative and innovative communication solutions to accelerate cultural evolution.
  13. Works effectively at all levels of organization; fast and effective in consulting and creating communications for C-level partners.

Handles multiple projects and deals well with ambiguity.

Job Specifications

Leadership Responsibilities

Strong influence on business leaders and executives without direct authority.


8-10 years related experience in organization communications, development and human resources


BA in organization communications, business, store operations, human resources or comparable.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations as requested may be made to enable individuals with disabilities to perform the essential functions.

Licenses Registrations

None Required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and sit. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This job description reflects management’s assignment of essential job functions, which are not intended to be an exhaustive list of all responsibilities, duties and skills required.

GNC is an Equal Opportunity/Affirmative Action/Protected Veterans/Disabled Individuals Employer.


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Erin, Lead Designer

I really love the people I work with on a daily basis. I think the passion they have for their work

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